At Vehement News, we value our readers and subscribers and strive to provide high-quality content and services. This Refund Policy outlines the circumstances under which refunds may be issued, how to request a refund, and the guidelines that apply to all purchases made through our website.
1. Digital Content and Subscriptions
Vehement News offers digital content, newsletters, and subscription-based services. Due to the nature of digital products, all sales are final, and refunds are generally not available once access to the content has been provided.
Exceptions may apply if:
- The purchased content is defective or inaccessible due to a technical error on our end.
- There was a duplicate charge or billing error.
In such cases, please contact our support team immediately (see Section 4 below).
2. Physical Products (If Applicable)
For any physical products purchased from Vehement News (e.g., printed publications, promotional merchandise):
- Refund requests must be submitted within 14 days of receiving the product.
- Products must be returned in original condition, unused and undamaged.
- Refunds will be processed after inspection of the returned items.
- Shipping costs are non-refundable unless the product was damaged or sent incorrectly.
3. Subscription Cancellations
- Subscriptions can be canceled at any time through your account settings or by contacting our support team.
- Cancelling a subscription prevents future charges, but does not automatically provide a refund for the current billing cycle.
- Refunds for partial subscription periods are evaluated on a case-by-case basis.
4. How to Request a Refund
To request a refund or report a billing or content issue, please contact our customer support team with the following information:
- Full name and email address used for the purchase
- Order number or subscription details
- Reason for the refund request
Contact Us:
- Phone: +44 070 4524 7197
- Email: [email protected]
- Address: 15 Greyfriars Rd, Daventry NN11 4RS, United Kingdom
Our support team will review your request and respond within 3–5 business days.
5. Refund Processing
- Approved refunds will be processed via the original payment method.
- It may take 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.
6. Exceptions
- Refunds are not available for change-of-mind requests once content access has been granted.
- Vehement News reserves the right to decline refund requests that do not comply with this policy.
- Any fraudulent or abusive refund requests may result in the termination of accounts and services.
7. Modifications to This Policy
Vehement News may update this Refund Policy periodically. Changes will be posted on this page with an updated effective date. It is the responsibility of the customer to review this page for any updates.
